Reception learning path
- Create the correct adult or family case
- Use the clinic's reference, never a name
- Respond to an expired link
Identity and evidence assurance
EvidenceAssure gives a clinic one calm journey for identity and parental-responsibility evidence: one secure link for each person, a human decision every time, a signed certificate at the end — and source documents deleted, with proof.
How it works
Reception creates a case from the clinic's own reference. Each person receives a single expiring link, and sees only their own steps.
A specialist identity verifier checks who they are. Documents go straight into temporary encrypted storage. Extraction pre-fills the identity reviewer's fields.
Deterministic checks mark the case green, amber or red. A trained reviewer confirms, corrects, requests one more document or escalates.
A hashed, signed certificate states the outcome. Source evidence is deleted, and the deletion is independently verified.
What makes it safe
Each of these is observable in the guided tour, not a line in a brochure.
No certificate is issued without a named reviewer's decision and written rationale.
Green, amber and red direct attention. A red case cannot be confirmed without a senior reviewer.
A young person's private note reaches reviewers only. It is never shown to the guardian, reception, or any connected system.
Every document has its own key, lives outside backups, and exists only until the decision.
Deletion is checked independently. A failure is visible to an administrator until it is resolved.
Every view, decision and deletion is hashed into a chain. Changing history breaks it, visibly.
Anyone holding a certificate can verify its digest and signature without learning anything about the person.
The service withholds what a role may not see. The interface cannot leak what it never received.
Outside production, real documents are blocked and every person, document and certificate is visibly fictional.
Architecture
The browser only ever talks to the web application. Evidence lives in its own encrypted store for as long as a decision takes, and no longer.
Works standalone, connects to anything
EvidenceAssure is complete on its own: staff can run every case from this application. When you are ready, a small, versioned, vendor-neutral API lets your clinic system open a case, follow its status and collect the signed certificate.
case.status_changed, certificate.ready/v1/integration/cases:openCreate or open the case for a clinic reference. Idempotent./v1/integration/cases/{reference}Status and outcome in careful, defensible language./v1/integration/certificates/{reference}Certificate metadata, hash and signature./v1/integration/certificates/{reference}/downloadThe signed PDF.…/export-acknowledgementsTell Core where the certificate was filed.Guided tour
Each scenario switches you to the right demo identity and opens a seeded case with prompts you can hide. Explore freely afterwards: the identity switcher is always at the top of the application.
Training Academy
Role-specific exercises run in a private sandbox for each trainee. Actions are scored, feedback is immediate, and a supervisor signs off with an exportable completion record.
Environments
Every environment has its own database, storage, secrets and visible banner. Production data is never copied anywhere else.
| Environment | Purpose | Data and providers | Audience |
|---|---|---|---|
| Development | Coding and automated tests | Generated fixtures and local fakes | Developers |
| Showcase | Guided demonstration for decision-makers | Curated synthetic cases, simulated identity provider | Invited stakeholders |
| Training | Staff practice and competence evidence | Per-trainee synthetic cases, simulated messages | Clinic staff and trainers |
| UAT | Validate a release candidate | Controlled synthetic test scripts | Product owners and clinic testers |
| Production | The real operational service | Live providers, approved clinic configuration | Authorised clinic users and patients |